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About Us

Company Information
Company Name

HOBBY FRONTIER

(Business Entity No: 53159598J)

Address

Blk 641 Jurong West Street 61, #11-50, Singapore 640641

(Please note that we are operating only as an on-line store. We do not have any physical shop.) 

Contact Information

E-Mail: sales@hobby-frontier.com

Please kindly send in all your inquiries via email. 

Phone Number: +6590618522 (10.00am ~ 8.30pm GMT+8)

Holidays: Public Holidays. (Saturday/Sunday half day)  

(For inquiries sent during public holidays, we will reply on the next business day.)

Total Fees Calculation Merchandise Price + Postage Fees + Shipping & Handling Fees + Paypal Fees (Postage, Handling, Paypal Fees only if applicable)
Payment Method

Paypal

(For International Orders)

Payment will be requested via email when order is ready to be shipped.

An extra 5% based on CIF (cost+insurance+freight) to offset Paypal's seller fees will be included.

Please do not send payment before we contact you.

Local Bank Transfer

(Domestic Orders Only)

Payment instructions will be sent via email when order is ready for delivery/collection.

 

POSB Bank Account:

Account Type: Savings Account

Account Number: 118-28481-0

 

After making payment, please email us the following:

The account you transferred to, Order No., Date of Transfer, Your Name and Contact Information.

Cash on Delivery 

(Domestic Orders Only)

Payment to be made when collecting your item(s) at any MRT stations around Singapore. Please suggest your preferred timing and venue with at least 1 day's advance notice and we will confirm after checking vs our existing delivery schedule.

Click here for more information on the various payment methods

Shipping Information
Shipping Method(s)

Speedpost Priority (2-8 working days)

- For International Orders only.

Speedpost Standard (5-14 working days)

- For International Orders only.

Registered Air Mail (varies according to destination)

- For International Orders (Small items only).

- 240mm (width) x 340mm (length) x 70mm (height) and weighing not more than 2kg.


TA-Q-BIN

- For Domestic Orders only.

Self Collection

- At any MRT stations in Singapore. Domestic Orders only.


Click here for more information on the various shipping methods and their rates.

Shipping Costs

Final amount varies according to destination country and parcel weight. Amount billed are all exact amount charged by the Post Office.

 

Please refer to the following rate tables for your information:

Speedpost Priority: 

http://www.speedpost.com.sg/images/pdf/priority_28102014.pdf

Speedpost Standard: 

http://www.speedpost.com.sg/images/pdf/standard_28102014.pdf

Registered Air Mail (for small items only):

http://www.singpost.com/send-documentparcel/postage-rates.html#Airmail

 

Delivery Time

Speedpost Priority:

- Estimated 2-8 working days after parcel is posted.

Speedpost Standard:

- Estimated 5-14 working days after parcel is posted. 

Registered Air Mail (for small items only):

- Varies according to region. Check: http://www.singpost.com/send-documentparcel/postage-rates/53-personal/send-documentparcel/273-transit-time.html

TA-Q-BIN (Domestic only)

- Next working day.

Self Collection

- 1 working day notice in advance for meetup at any MRT stations around Singapore. 

- Orders less than $25 can only be collected at Pioneer MRT

 

Please allow up to 72hrs for us to process your order as well. 

Return Policy

Please note that all claims for returns or refunds due to shipping error, damage or manufacturing defects must be made to help@hobby-frontier.com within 7 days of its delivery to you. 

 

Click here for a more detailed explaination on our return policy.